Track My Order
What Does Your Order Status Mean?
- Pending Payment – Payment via Paypal has not been received. You may pay directly by accessing your “My Account” page and clicking Pay Now.
- Processing – Payment has been received.
- Awaiting Fulfilment – Items in your order are being packed for delivery.
- Awaiting Dispatch – Your order is waiting to be dispatched via your selected delivery method.
- Awaiting Self Collection – You may visit the Nekojam office to collect your purchase.
- Dispatched – Your order is on the way.
- Completed – Your order is complete. If you have items on backorder, separate arrangements will be made when they are available. Thank you for shopping with us.