Dear Pet Parents,
The nekojam office will be closed on the 24 and 27th of January 2020 as the team joins our family in celebrating the annual Lunar New Year festivities!
We recommend that pet parents place their orders in advance for deliveries. Some of our suppliers may also be closed from the 23rd of January to the 3rd of February 2020, so please remember to avoid last minute requests for delivery as we may not be able to procure your items of choice.
Orders should be paid for prior to 21 January 2020 so that we may do our best to arrange for a delivery to you by the 23rd of January 2020.
Orders will be fulfilled both by our in-house drivers and courier partners. Please also take note that you may experience extended delivery fulfilment times from the 28th of January 2020 to the 3rd of February 2020 as many of our suppliers will be closed for the holidays.
We will continue to do our best to fulfil your orders in the quickest time possible durin the festive season. We thank you for your continued support and wish you and your family a very blessed year of the Rat ahead 🙂