Dear pet parents,
The nekojam office will be closed from the 4th to the 8th of February 2019 as the team joins our family in celebrating the annual Lunar New Year festivities!
We recommend that pet parents place their orders in advance for deliveries. Some of our suppliers may also be closed from the 1st of February to the 10th of February 2019, so please remember to avoid last minute requests for delivery as we may not be able to procure your items of choice.
Orders should be paid for prior to the dates indicated below so that we may do our best to arrange for a delivery to you before the holidays! We recommend placing your orders no later than the 28th of January 2019 so that we may arrange for dispatch of your order by the 31st of January 2019.
For customers choosing to opt for Free Courier Delivery, our courier partners generally experience a huge surge in parcels during holiday seasons. We regret that you may experience delays with regards to arrival of your order, should it be shipped out under this delivery tier. If you have an urgent order, please consider opting for Nekojam Delivery+ instead, which is available free on all orders above $79.
We wish you and your family a very blessed year of the Pig ahead 🙂