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Fancy a Fur-filling Career?

We’re looking for hands on deck to join our team of pet lovers at Nekojam.com in Singapore! Do you think you could be one? We’re a young startup, flexible and growing rapidly, and we need able new hands on deck to grow with us to greater heights!

We aim to be the best in the industry while staying lean and fast. We are constantly expanding and there is always something to do every day. However, in order for us to do so, we only hire talented, highly motivated individuals who are able to work in small teams, as well as independently (because no one likes to be Mom-ed, y’know?)

Our cosy little office is comfortably furnished with a pantry, air-conditioned, and you will work in a predominantly female team under the age of 27. Working hours begin on weekdays from 9.00AM to 6.00PM, and our location is a stone’s throw away from Bartley MRT, with buses going to Hougang and Ang Mo Kio.

Oh, and you get to bring your pet to work. What’s not to like about that? ?

Yumi the Exotic Shorthair Singapore (https://www.instagram.com/sayhiyumi)

If you find job satisfaction in having autonomy in your working schedule, and revel in accomplishment when a project that has been tasked to you is complete, then we are the company for you.

Here are some snippets of information about who we’re hoping to nab. Know a friend who might fit the bill? Send them our way… We love fresh faces straight out of school and experience is not a necessity.

Operations

Our Opportunity:

At the heart of what we do, we take pride in ensuring our customers get their orders accurately, and on time. We’re looking for a team player who garners job satisfaction in putting a smile on our pet parents’ faces, and working hard to support the many dispatches we fulfil on a daily basis!

What You’ll Do:

  • Handle, check, pick, pack and store incoming products
  • Inspecting goods to ensure they are accurately delivered and of acceptable, sellable quality
  • Maintaining warehouse cleanliness
  • Packing outgoing deliveries in an accurate, timely and orderly fashion

Requirements

  • Must be at least 21 years of age
  • Able to work independently
  • Must be able to lift up to 35kg
  • Be responsible, organized and timely
  • Be able to read and converse in English
  • Ability to converse in Mandarin a plus
  • Added incentive for working shifts (Saturdays/Sundays)

Part-time roles available. Students and retirees are welcome to apply.

If you are interested in this job, please email enquiry@nekojam.com with:

  1. A short introduction about yourself (at least 200 words)
  2. Your Resume
  3. Study Transcripts
  4. Expected Salary

Only shortlisted applicants will be contacted within 2 weeks.

Our Opportunity:

We firmly believe in providing stellar customer service from the time our pet parents begin their shopping experience, to the time they receive their orders personally at their doorstep. As the face of our brand, our delivery representatives play a crucial role in upholding the Nekojam web store’s name. We’re looking for someone who can work independently, and takes pride in making a personal effort to play a part in improving our customer service from the ground up.

What You’ll Do:

  • Check, handle and load outgoing deliveries into vans
  • Deliver up to 10 orders daily to customers within a specific time frame
  • Craft individual route plans
  • Read maps and follow geographical directions
  • Obey traffic laws and follow the established delivery procedures
  • Maintain good relationships with customers

Job Requirements

  • Class 3 driving license with 2 years minimum prior license issuance
  • 1-2 years experience in delivery
  • Possess own van
  • Be able to commit between 1 – 5PM, or 6 – 10PM daily
  • Commit at least thrice weekly
  • Possess a positive attitude, be courteous, timely and accountable
  • Must be okay with working with cats, dogs, small animals
  • Should be able to read and write English
  • Should be able to utilize digital map applications (ie. Google Maps)

Why You Should Join Us?

  • Flexible working schedule
  • Monthly allowance provided for good performance and commitment
  • Staff discount on pet supplies
  • Guaranteed regular deliveries allotted
  • Pay earned per delivery done
  • Monthly pay-out

How to Apply

Please SMS us at +65 8104 0405 with the following details:

  • Name
  • Age
  • Vehicle type, brand and model
  • Availability (Immediate preferred)

PLEASE DO NOT CALL.

Shortlisted applicants will be asked to attend a short interview at our office. If selected, you may be asked to start work immediately.

Customer Service & Admin

Our Opportunity:

Our pet parents demand top-notch service, and it’s no surprise that they have come to expect it from the Nekojam brand. If you have a knack for multi-tasking,  problem-solving, are confident to work in a fast-paced environment, and adopt a customer-centric attitude towards whatever you do, we want you on board to helm our operations!

What You’ll Do:

  • Process sales orders daily for hungry furry friends
  • Initiate and oversee the picking and packing process
  • Follow through the entire order cycle from receipt to final delivery.
  • Maintain inventory systems for purchasing accuracy
  • Answer customer queries for orders, deliveries and payments
  • Exceed customer experience expectations and remain customer focused through all interactions

Job Requirements

  • You must possess a love for pets and have an empathetic disposition
  • Enjoy building customer relationships
  • Possesses a good approach to customer care, including good listening skills and call handling
  • Minimum secondary school/N or GCE O levels qualification
  • Experience in a Customer Service related field is preferred
  • Excellent verbal and written proficiency in English
  • Strong typing skills (min 40 wpm)
  • Proficiency in Mandarin is preferred but not a necessity
  • Be able to handle challenging customers via multiple inbound channels
  • Be able to work independently and proactively
  • Be able to manage tight timelines efficiently
  • Added incentive for working shifts (Saturday/Sunday)

Why You Should Join Us

  • Heavily discounted prices on pet supplies
  • Work alongside a team of like-minded, motivated teammates
  • Bring your pet to work… To play!

If you are interested in this opening, please email enquiry@nekojam.com with:

  1. A short introduction about yourself (at least 200 words)
  2. Your resume
  3. Study transcripts

Only shortlisted applicants will be contacted. We can’t wait to have you on board. 🙂

Our Opportunity:

Do you love pets? So do we! We’re looking for an enthusiastic team player who’s looking to kickstart their career in the pet industry. You’ll join us to help us curate product selection on our web store, as well as assist in the daily fulfilment of orders to our many pet parents. If you enjoy being busy and want to be surrounded by a young and vibrant team that works hard to see a smile put on our customers’ faces.. We want YOU! 🙂

Job Scope

  • Support the operations & procurement team in e-commerce order fulfillment
  • Contribute in ways to the procurement of new products and services
  • Assume partial responsibility for administrative tasks related to online retail management
  • Picking, packing of pet products accurately based on orders submitted

Job Requirements

  • Diploma undergraduate in business administration preferred but not required
  • Possess adequate verbal and written command of English (Mandarin would be a plus)
  • Strong team-player
  • Independent and organized

Students, fresh grads are welcome to apply. No experience required, just a can-do attitude and willingness to work in a young, vibrant team!

If you are interested in this position, please email your CV to enquiry[@]nekojam.com.

What You’ll Do:

  • Organise and file documents
  • Organize and scheduling of appointments
  • Generation of invoices for prompt payments
  • Update and maintain office policies and procedures
  • Order office supplies
  • Basic book-keeping
  • Assist with payroll and human resource duties

Job Requirements

  • Possesses a good approach to customer care, including good listening skills and call handling
  • Minimum secondary school/N or GCE O levels qualification and has taken Principles of Accounting
  • Experience in payroll and bookkeeping is preferred
  • Excellent verbal and written proficiency in English
  • Strong typing skills (min 40 wpm)
  • Proficiency in Mandarin is preferred but not a necessity
  • Be able to work independently and proactively

Why You Should Join Us

  • Heavily discounted prices on pet supplies
  • Work alongside a team of like-minded, motivated teammates
  • Bring your pet to work… To play!

If you are interested in this opening, please email enquiry@nekojam.com with:

  1. A short introduction about yourself (at least 200 words)
  2. Your resume
  3. Study transcripts
  4. Expected salary
  5. Your portfolio (if applicable)

Only shortlisted applicants will be contacted. We can’t wait to have you on board. 🙂

Our Opportunity:

We love making our pet parents happy, because our customers are the backbone and driving force behind what we do. That’s why we’re looking for sincere, honest and driven pet owners to join our customer service team. If you have a passion for speaking to, listening, problem-solving and placing smiles on other’s faces, we want you knocking on our doors!

What You’ll Do:

  • Speak to customers regarding product recommendations
  • Attend to multi-channel enquiries and log them in a timely manner
  • Monitor, update and close Zopim and ZenDesk tickets
  • Maintain e-commerce database with promotions, new products, etc
  • Handle incoming phone calls, emails and online enquiries

Job Requirements

  • You must possess a love for pets and have an empathetic disposition
  • Enjoy building customer relationships
  • Possesses a good approach to customer care, including good listening skills and call handling
  • Diploma in Business or relevant experience
  • Excellent verbal and written proficiency in English
  • Strong typing skills (min 40 wpm)
  • Proficiency in Mandarin is preferred but not a necessity
  • Be able to handle challenging customers via multiple inbound channels
  • Be able to work independently and proactively

Why You Should Join Us

  • Heavily discounted prices on pet supplies
  • Work alongside a team of like-minded, motivated team mates
  • Bring your pet to work… To play!

If you are interested in this opening, please email enquiry@nekojam.com with:

  1. A short introduction about yourself (at least 200 words)
  2. Your resume
  3. Study transcripts
  4. Expected salary
  5. Your portfolio (if applicable)

Only shortlisted applicants will be contacted. We can’t wait to have you on board. 🙂

Content Creation

What You’ll Do:

  • Manage social media accounts on a daily basis
  • Take responsibility for digital content creation
  • Oversee and manage SEO and SEM activities
  • Create and monitor ad performance and marketing KPIs
  • Create and execute integrated marketing campaigns through
  • Blog content
  • Social media
  • Newsletters
  • Monitor and manage external e-commerce arms of the business
  • Plan and coordinate public events
  • Support in the creation of original marketing material

Requirements

  • Possess a relevant degree in Advertising, Public Relations or Marketing
  • 1-2 years experience in Marketing (FMCG industry preferable)
  • Possess a strong verbal and written command of English
  • Have a keen aesthetic eye for graphic design
  • Proficient in image processing software
  • Be able to work independently and as part of a team
  • Possess a high level of initiative and drive

If you are interested in this job, please email enquiry@nekojam.com with:

  1. A short introduction about yourself (at least 200 words)
  2. Your Resume
  3. Study Transcripts
  4. Expected Salary
  5. Your Portfolio (if applicable)

Only shortlisted applicants will be contacted within 2 weeks.

Job Overview

We are looking for a Web Developer to develop and maintain our systems. You must be a team player and comfortable in working in a fast paced, everyday changing environment.

Your skills must be bleeding edge and you must take pride in your work. You will be required to constantly think out of the box to find creative solutions for everyday problems. In return, we are prepared to provide you with the best equipment that you need to make the magic happen.

Job Requirements

  • Diploma or degree holder
  • Work experience is not required
  • Knowledge in developing applications using PHP & MySQL
  • Knowledge of HTML, CSS, JavaScript, JQuery
  • Knowledge of development life cycles, proper code maintenance and versioning
  • Familiar with WordPress & Magento
  • Willing to go the extra mile for security and performance
  • Optional: Knowledge of Web U.I design & Framework
  • Optional: Familiar and not afraid of working with Linux systems (no gui)
  • Optional: Knowledge of mobile app development

If you are intersted in this job, please email your CV to enquiry@nekojam.com

Internships

Job Scope

  • Support the marketing team in marketing related activities
  • Contribute in ways to the procurement of new products and services
  • Assume partial responsibility for administrative tasks related to online retail management
  • Support the operations team in e-commerce order fulfilment
  • Picking, packing of pet products accurately based on orders submitted

Job Requirements

  • University or Diploma undergraduate, preferably in the areas of Marketing, Business Management or Mass Communications (or equivalent)
  • Possess strong verbal and written command of English
  • Keen aesthetic eye
  • Proficient in Photoshop/Pixelmator

If you are interested in this position, please email your CV to enquiry@nekojam.com.